Frequently Asked Questions
Everything you need to know about your SOG Knives order and our premium lifestyle gear.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout for those who need their gear sooner.
What is your return policy for lifestyle apparel and accessories?
We offer a 30-day return policy on all unused items in their original packaging. Please ensure all tags are attached to apparel to qualify for a full refund.
Are SOG products covered by a warranty?
Yes, we stand behind our craftsmanship. Our products are backed by a limited lifetime warranty against defects in materials and workmanship to ensure your gear lasts as long as your adventures.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I care for my SOG gear to maintain its quality?
To ensure longevity, we recommend keeping your tools dry and lightly oiled. For apparel, please follow the specific care instructions on the inner label to prevent shrinkage and maintain fabric integrity.
Do you offer international shipping?
Currently, we ship to a select list of international destinations. Shipping costs and delivery times vary by country and will be calculated during the checkout process.